Tuesday, 7th September, 2010
When Death Occurs: Where to Begin
Appoint a Funeral Director
 
   
   

Introduction

Although there is no actual legal requirement to appoint a Funeral Director, it is usual to do so. The Funeral Director (previously called an Undertaker) ensures that all the arrangements for the funeral and the subsequent burial or cremation are made in compliance with the deceased’s wishes and your instructions as Next of Kin.

As you will be particular vulnerable immediately following a loved one’s death, it is very important that you choose a reputable and professional Funeral Director who will look after you.

 
 

How to Choose a Funeral Director

Recommendations of family and friends, your GP and clergy as well as local reputation remain the best ways to find the right Funeral Director.

You should be aware that at present there are no universal codes of practice in place that control the funeral business. The business which consists of about 2,500 Funeral Directors in the UK remains self regulating. It is therefore essential that you appoint a reputable Funeral Director with a strong local reputation. This is particularly important as the profession finds itself in a state of flux with numbers of long established businesses being taken over in a continuing process of consolidation.

 
 
 

Search for a Funeral Director

To search for a Funeral Director in your area using the National Association of Funeral Directors’ database, please click here.

 
 
 

How much will the funeral cost?

The cost of funerals has risen considerably in recent years. The average cost is now in the region of £3,500 for a funeral and almost £2,000 for a cremation. When you speak to the Funeral Director you should make sure that they confirm exactly what is included in their quoted price and in particular the price of specific items. The reason for this is that these prices can vary considerably; for example, a coffin can cost from between a few hundred pounds to a few thousand. To avoid problems later on, it is therefore essential you understand completely at the outset what you are agreeing to purchase.

 
 
 

Checklist when Appointing a Funeral Director

  1. Speak to more than one Funeral Director as fees can vary considerably.

  2. Check if they are a member of one of the two trade associations.

  3. Ask for a price list.

  4. Ask for a detailed description of all the costs involved including the various fees (called disbursements) such as the cemetery fees that the Funeral Director will make on your behalf. This breakdown of the underlying costs is sometimes difficult to obtain as funerals are often sold as an overall package.

  5. Request a written estimate.

  6. Check when the Funeral Director’s bill has to be paid. You should receive a discount for early payment.

  7. Meet the Funeral Director at his place of business before formally making the appointment.
 
 
 

Book the Funeral Service

One of the first jobs that the Funeral Director will do is to check with you what type of funeral service is wanted. They will know the local clergy, the local cemeteries and the crematoria and will be able to make the appropriate arrangements and bookings. These arrangements will need to be made as soon as possible. You will then need to liaise with the person who is going to officiate at the funeral service to agree the format and the content for the service. For help in this, please see the separate section on Funerals.

 
 

Trade Associations

Most good Funeral Directors will be a member of one of the two trade associations which have their own codes of conduct and complaint procedures. The codes of practice specifically require member firms to provide a price list on request and not to exceed any written estimate without your permission.

National Association of Funeral Directors (NAFD) - www.nafd.org.uk
The NAFD represents the interests of the full spectrum of Funeral Directors from the independent businesses, the Co-operatives to the major funeral groups who conduct around 85% of UK funerals.

Society of Allied and Independent Directors (SAIF) - www.saif.org.uk
SAIF looks after the interests of smaller, independent, privately owned firms.