Privacy Policy


We at Lasting Post Ltd are committed to ensuring that our web-site (“Lasting Post”) is totally secure for you to use. We understand that you want the personal information you give us to be kept private as well as secure. This privacy policy explains how we will use the personal information you give us and how we make sure it is kept secure.

Collection of information

We collect personal information from you in a number of situations. When you register in the Planning Ahead and the Next of Kin sections of Lasting Post, we ask for personal details about you such as your name and e-mail address. Then when you input choices, these choices are also recorded. We also collect the personal information that you provide when you request a product or service from us, including when you register to post content on Lasting Post, e.g. an Announcement of death or entry in a Memorial Book. Finally, we keep a record of communications by email you may have with us.

Use of information

We will never sell exchange or divulge your personal information to any third party without your consent. The only exception to this is when we believe that the release of this information is appropriate in order to comply with the law, or to enforce our Terms of use, or to protect our rights, property or safety, our users, or other third parties. We will only disclose or share your personal information with agents in order to provide our products or services. In these circumstances, we will only provide them with the information they need to perform their function.

We will use your personal information for the purpose of planning and managing Lasting Post’s business including record keeping, statistical analysis and for tracking activity on Lasting Post. We will also use your personal information to check you are eligible to register for any sections of our web-site to which you have requested access, to provide you with that access and with facilities which you have requested, e.g. the ability to post messages or other content. We may send you information about features and services which we believe might be of interest to you.

Updating personal information

The responsibility is on you to ensure that all the personal information which you submit to Lasting Post is up to date and correct.


Any child under the age of sixteen will require the consent of a parent or guardian before registering their personal details on Lasting Post. The parent or guardian must accept full responsibility for our use of this information in accordance with this policy.

Lasting Post contains links to other web-sites. The Lasting Post privacy policy applies only to Lasting Post, and not to these other web-sites. We are never responsible for the content or the privacy practices employed by other web-sites and therefore you should check their privacy policies before submitting your personal information to those web-sites.


We take your security very seriously at Lasting Post. Under the Data Protection Act 1998, we must comply with certain regulations which are designed to ensure that any personal information you provide to us is processed with due care and attention.

We have strict procedures regarding the storage and disclosure of personal information. Your data will be held on a secure server and security precautions have been put in place to seek to prevent alteration, loss or misuse of data that is under our control.

Transfer of data

The internet is a global network. The European Union has extensive laws that protect your rights. There are other countries outside the European Union with less extensive laws. In order to provide you with certain services or products we may need to transfer your personal information outside the European Union. If we do so, we will take proper steps to ensure your personal information is properly protected. However, by using Lasting Post you’re agreeing and authorising us to process data in this way.

Privacy alert

You should be aware that when you disclose personal information online in some parts of the Lasting Post web-site, for example, in an Announcement of death or an entry in a Memorial Book, that information will be placed in the public domain. We will hold that personal information in line with this privacy policy but we cannot be responsible for how other users of Lasting Post may use it. Please be careful and responsible when using Lasting Post.

Changes to our privacy policy

We may periodically change or amend our privacy policy. We encourage you to review our privacy policy whenever you provide information on Lasting Post.

Further information

If you have questions about your personal information or our privacy policy, or if you wish to see any of your personal information which is held by us (and to correct any inaccuracies) or to remove all the personal information we have about you from our records, please contact us at Lasting Post via the details provided on the Contact Us page.